Privacy Policy

1. General Information

This privacy policy explains how Tandemu, MB, operating the online store coscury.com, collects, uses, stores, and processes your personal data when you visit our website, create an account, place an order, contact us, or use our other services.

We respect your privacy and are committed to processing your personal data lawfully, transparently, and securely.

2. Data Controller

Tandemu, MB
Company code: 306219331
Address: Girulių g. 10, Vilnius, LT-12112, Lithuania
Email: info@coscury.com
Phone: +370 645 24502

If you have any questions regarding the processing of your personal data, you can contact us using the details provided above.

3. What Data We Collect

Depending on how you use our store, we may collect the following data:

3.1. Order and Account Data

  • first name and last name;
  • email address;
  • phone number;
  • shipping and billing address;
  • order information;
  • chosen shipping and payment method;
  • account login details, if you create an account.

3.2. Technical and Usage Data

  • IP address;
  • browser type;
  • device information;
  • website visit information;
  • data collected by cookies and similar technologies.

3.3. Communication Data

  • information you provide when contacting us via email, contact form, or social media;
  • your inquiry and correspondence history.

3.4. Review and Wishlist Data


If you use the review or wishlist features, we may process data related to them, such as your submitted review, rating, or saved products.

4. How We Use Your Data

We may process your personal data for the following purposes:

  • for the purpose of order acceptance, administration, and fulfillment;
  • for the purpose of organizing product delivery;
  • for the purpose of payment administration and accounting;
  • for the purpose of customer service and inquiry handling;
  • for the purpose of account administration;
  • for the purpose of website operation, security, and fraud prevention;
  • for the purpose of statistics, analysis, and website improvement;
  • for direct marketing purposes, when we have your consent or another legitimate basis;
  • to ensure the functionality of reviews, wishlists, and other additional features.

5. Legal Bases for Data Processing

We process your data only when there is a legal basis for it. Most commonly, these are:

  • performance of a contract – when we process data to accept and fulfill your order;
  • compliance with a legal obligation – when we are required to process data by applicable laws, for example, in the areas of accounting and taxation;
  • legitimate interest – when data is necessary to ensure our operations, store security, customer service, or dispute administration;
  • consent – when we rely on your consent, for example, for non-essential cookies or newsletters.

6. To Whom We May Transfer Your Data

We may transfer your data only to the extent necessary for the provision of services and the achievement of legitimate purposes. Data may be transferred to the following categories of recipients:

  • e-commerce platform and hosting service providers, including Shopify and Hostinger;
  • Our store operates using the Shopify platform, which may use essential, analytical, personalization, or marketing cookies and related technologies, depending on your choices and our activated features.
  • payment service providers and payment processing partners Paysera and Stripe;
  • parcel and delivery service providers, such as Omniva.
  • accounting, legal, or IT service providers, when required for our operations;
  • review management service providers, such as Judge.me Reviews, if this feature is used;
  • wishlist feature providers, such as Wishlist by Square, if this feature is used;
  • analytics, marketing, and website performance tool providers, if such tools are used and properly activated.

When necessary, data may also be processed outside the European Economic Area, but in such cases, we ensure that appropriate safeguards provided for by law are applied.

7. How Long We Store Data

We store personal data no longer than is necessary to achieve the purposes for which they were collected, or as long as required by law.

For example:

  • data related to orders and accounting are stored as long as required by applicable accounting and tax laws;
  • customer inquiry data are stored as long as necessary to process the inquiry and manage disputes;
  • marketing data are stored until your consent is withdrawn or until such data are no longer needed;
  • cookie expiration terms depend on the specific purpose and type of the cookie.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies that help ensure the website's operation, remember your choices, analyze website usage, and, if you consent, provide personalized content and marketing messages.

We use the following categories of cookies:

8.1. Essential Cookies

These cookies are essential for the website to function properly. They allow you to use basic website functions, such as logging in, browsing, adding items to the cart, and checking out.
These cookies cannot be disabled, as the website would not function correctly without them.

8.2. Personalization Cookies

These cookies remember your choices and help tailor your website visit, for example, by saving certain settings or preferences to make browsing more convenient. Shopify describes this category as storing visitor preferences to enhance the shopping experience.

8.3. Analytical Cookies

These cookies help us understand how visitors use the website, which areas work well, and which need improvement. The information from these cookies is used to improve website performance and user experience. Shopify links analytical cookies to data collection on customer behavior and service improvement.

8.4. Marketing Cookies

These cookies are used for marketing and advertising purposes. They may be used by us and our partners, including Shopify, to better tailor marketing communications or display advertisements on other websites.

8.5. Cookie Management

When you visit our website, you can choose which categories of cookies you allow to be used, except for essential cookies that are necessary for the website's operation.
You can change your choices at any time via the cookie banner or privacy settings, if available on the website. You can also manage some cookies in your browser settings. Shopify indicates that store privacy choices and the cookie banner are managed via Settings → Customer privacy.

9. Direct Marketing

If you subscribe to our newsletters or otherwise agree to receive marketing communications, we may use your email address and related data for direct marketing purposes.

You can withdraw your consent at any time:

  • by clicking the unsubscribe link in the email;
  • by contacting us via email at info@coscury.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10. Your Rights

Under applicable data protection laws, you have the right to:

  • be informed about the processing of your data;
  • access your personal data;
  • request rectification of inaccurate or incomplete data;
  • request erasure of data when there is a legal basis for it;
  • request restriction of data processing;
  • object to data processing when it is based on legitimate interest;
  • receive the data you have provided in a structured, commonly used format, where data portability applies;
  • withdraw your consent when data is processed based on consent;
  • lodge a complaint with a supervisory authority.

In Lithuania, the supervisory authority is the State Data Protection Inspectorate (VDAI).

11. How to Exercise Your Rights

If you wish to exercise your rights or have any questions regarding personal data processing, please contact us via email at info@coscury.com.

To protect your data, we may request additional information to confirm your identity before fulfilling your request.

12. Data Security

We implement reasonable technical and organizational measures to protect your personal data from loss, unauthorized use, disclosure, alteration, or destruction.

However, no data transmission over the Internet or electronic storage can be considered completely secure, so we cannot guarantee absolute security.

13. Minors' Data

Our store is not intended for children, and we do not knowingly collect personal data from children. If you believe that a minor's data has been provided to us without proper legal basis, please contact us.

14. Links to Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of such third-party websites, so we recommend that you review their privacy policies separately.

15. Changes to the Privacy Policy

We reserve the right to periodically update this privacy policy to reflect changes in our operations, tools used, or legal requirements. The updated version of the policy will be published on this website.

Last updated: 2026-03-16